What is the GDPR?
The General Data Protection Regulation (GDPR) is an EU regulation that is designed to give you transparency and control over how your personally identifiable information (PII) is processed and who can process it.
Put simply, this keeps you secure and in control of the information we send to you.
From the 25th May 2018, we unsubscribed customers from our emailing lists if they did not “opt-in” to receive communications from Nutmeg. You can always update your preferences in the future if you change your mind.
We will continue to send you secure messages related to your account activity and email alerts to notify you when you’ve got a new message to read or you’ve set up a payment successfully.
When you set up your Nutmeg account, and if you’re an existing customer, we’ll ask you whether you would like to receive emails in relation to three categories.
Investment strategy & product updates
These emails are how we tell you about key investment decisions, share knowledge from our investment experts, and let you know about new Nutmeg products.
This will include notices when deadlines are approaching for you to make the most of your allowances, when your Lifetime ISA bonus will be paid, when a new product is launched, and our monthly Investor Update which can also be found on our Nutmegonomics blog.
Rewards and promotions
These include the occasional cashback and fee free offer, rewards, and other good stuff.
Surveys & feedback polls
These help us build a better Nutmeg. We might send a survey with a few questions once every couple of months. We know your time is precious so we’ll very rarely ask for more than 2 minutes of it.
We also occasionally invite small groups to take part in larger surveys or pop by the office to take part in a focus group. These events give our customers the opportunity to tell us what you want out of Nutmeg, pass on any suggestions, and make feature and product requests.
If you change your mind in the future, you can always update your preferences.
Or you can easily unsubscribe from all communications.